Support
Have a question or a problem with Gigo? Check the short answers below; if you can’t find yours, write to us.
Quick FAQ
A venue’s details are wrong. How do I report it?
Email us with the venue name and what’s wrong. For venue and privacy (KVKK) requests you can also use the request form (Turkish). Request form
Can I install Gigo on my phone?
Yes, no app store needed. On iPhone, tap Share in Safari and choose “Add to Home Screen”. On Android, open the Chrome menu and tap “Add to Home screen”.
How do I delete my account?
If you can sign in, delete it on the web from the Delete account page, or in the mobile app via Menu > Delete my account. If you can’t sign in, you can send a deletion request. Deletion can’t be undone. Some records are kept for legally required periods; see the Privacy Notice for details. Account deletion (Turkish)
How is my data processed?
Our privacy notice (KVKK) explains what data we process, why, and how long we keep it. Privacy notice (Turkish)
For more questions, see FAQ (Turkish).
Contact
You can reach us by email about anything: info@heygigo.app